Disaster Recovery Plan

Boston Partners Disaster Recovery Summary

As a fiduciary, Boston Partners takes seriously its obligation to protect client interests from being placed at risk as a result of its inability to provide advisory services due to a natural disaster or other events that may cause a prolonged business outage or interruption. Boston Partners has developed a business continuity plan that is designed to ensure (i) protection of our employees; (ii) continuity and survival of Boston Partners business including but not limited to protection of client records and firm property, (iii) management control of risks and exposures, (iv) preventative measures where appropriate and (v) long-term recovery of systems and infrastructure.

To protect employees, Boston Partners:

  • Posts emergency procedure in its Boston and NY offices
  • Distributes an emergency procedures sheet to all employees
  • Maintains a website that provides access to emergency procedures
  • Uses a blast call system to notify employees of emergencies and status

To ensure continued operation of its business at all times Boston Partners has instituted certain measures as summarized below:

Disaster Recovery Sites: 

  • Boston Partners Boston office provides New York based employees with a number of seats equipped with workstations containing Boston Partners corporate PC image in cubes, offices and conference rooms and the ability to access Boston Partners core production and DR servers hosted in our Boston and Ashburn data centers respectively.
  • RentSys provides Boston Partners with 25 shared and 5 dedicated seats at a hot-site at 300 Concord Road, Billerica, Massachusetts, 01821-3456. The site is equipped with workstations containing Boston Partners corporate PC image and internet connectivity with secure VPN tunnels connecting to Boston Partners DR systems hosted in the Ashburn data center and all production systems hosted in the Boston data center.

Electronic Backups

  • In the Ashburn data center, the Firm backs up electronic records daily by using Veeam to backup to local disk which is replicated to a second disk copy at the Boston data center. The Firm also uses Symantec NetBackup to backup files to tape as well as to archive the month end Veeam backups to tape for 7 years. Tapes are stored offsite at Iron Mountain, 8001 Research Way, Springfield, Virginia 22153. All weekly full backups are stored on disk or tape for 6 months and all month end full backups are stored offsite on tape for 7 years.
  • In the Boston data center, the Firm backs up electronic records daily by using Veeam to backup to local disk which is replicated to a second disk copy at the Ashburn data center. The Firm also uses Symantec NetBackup to backup files to tape as well as to archive the month end Veeam backups to tape for 7 years. Tapes are stored offsite at Iron Mountain, 21 Terry Avenue, Burlington, Massachusetts 01803. All weekly full backups are stored on disk or tape for 6 months and all month end full backups are stored offsite on tape for 7 years.
  • The Boston Partners accounting system (Workbench) is managed off site by BNY Mellon. Workbench is accessible from a web browser using any internet connection and can be accessed from any of the Boston Partners offices, as well as from the Rentsys DRC hot-sites.
  • Intraday data dumps occur for the CRD Trading system to maintain an up-to-date replica of the CRD trading environment at the alternate data center.
  • Intraday data dumps occur for the Eagle PACE system to maintain an up-to-date replica of the PACE system at the alternate data center.
  • Critical file shares are replicated up to the minute to the alternate data center for DR purposes.
  • The Boston Partners Microsoft Exchange e-mail environment in Boston is replicated up to the minute to the Ashburn data center for DR purposes and can be made available to users immediately via the internet.
  • The Boston Partners Microsoft Exchange e-mail environment journals a copy of all incoming, outgoing and internal e-mail to an EMC SourceOne system in the Boston data center. The SourceOne system captures the e-mails and stores them in a non-erasable, searchable format for a period of 7 years. The SourceOne system is replicated up to the minute to the Ashburn data center for DR purposes.
  • The Boston Partners IM provider Symphony is a cloud based messaging and collaboration tool. This tool provides our investment team with a secure means to collaborate and share information with one another. The daily communication files are copied to a file and placed on the SFTP site. JAMS (Job Access & Management System) is an enterprise scheduling software used to schedule and manage batch jobs for backup and email distribution.